Privacy Policy
At Connective Cortex Solutions, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains our data practices, in accordance with UAE Personal Data Protection Law (PDPL), UAE Cybercrime Law, and the European Union General Data Protection Regulation (GDPR).
By using our services, you consent to the terms of this policy and agree to the collection, processing, and storage of your data as described.
Information We Collect
We collect personal and non-personal information to improve our services. The types of data we collect include:
Personal Information: Your name, email address, phone number, or other identifying details that you provide when using our services.
Usage Data: Information such as IP addresses, browser type, pages visited, and time spent on the website.
Cookies and Tracking Technologies: We use cookies to enhance your user experience. You can manage your preferences through your browser settings.
How We Use Your Information
We use your data for various legitimate purposes:
To provide and improve our services.
To communicate with you regarding updates or offers (with your consent).
To analyze usage data for service enhancement.
To comply with legal obligations under UAE Cyber Laws and GDPR.
Legal Basis for Processing Data (GDPR)
Under GDPR, we process personal data based on:
Consent: You have given us explicit consent to process your data.
Contract: Data processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
Legitimate Interests: The processing is necessary for our legitimate business interests, such as improving our services, provided it doesn’t override your rights.
How We Protect Your Data
We take all necessary steps to ensure your data is protected:
We use encryption, secure servers, and access control protocols to protect your personal information.
In compliance with UAE Cybercrime Law, we take stringent measures to prevent unauthorized access, hacking, or data breaches.
Under GDPR, we have implemented procedures to address data breaches, ensuring timely notifications to affected individuals and relevant authorities where required.
Data Sharing and Disclosure
We do not sell your personal data. However, we may share your data in the following situations:
Service Providers: Trusted third parties who help us provide our services (e.g., hosting providers) under strict data protection agreements.
Legal Requirements: To comply with legal obligations under UAE PDPL, UAE Cybercrime Law, or GDPR, or to protect the rights and safety of our users.
International Data Transfers
For users located outside the UAE, particularly in the European Economic Area (EEA), we ensure that any transfer of personal data complies with GDPR. If data is transferred outside of the UAE or EEA, we ensure that the destination provides adequate data protection measures.
Your Rights Under GDPR and UAE PDPL
Depending on your location, you have the following rights regarding your personal data:
Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Request that inaccurate or incomplete data be corrected.
Right to Erasure: Request the deletion of your data under certain circumstances (the "right to be forgotten").
Right to Restrict Processing: Request restrictions on the processing of your personal data.
Right to Data Portability: Request that your data be transferred to another service provider in a structured, commonly used format.
Right to Object: Object to the processing of your data, especially for marketing purposes.
To exercise your rights, please contact us at info@connectivecortex.com.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations under UAE law and GDPR.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before submitting any personal data.
Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected data from a child, we will take immediate steps to delete the information.
Compliance with UAE Cybercrime Law and GDPR
We are fully compliant with UAE Cybercrime Law, ensuring the protection of personal data from cyber threats and unauthorized access. We also comply with GDPR regulations for users in the EEA, ensuring transparency, data portability, and breach notification protocols.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, UAE laws, or GDPR requirements. Any changes will be posted on this page with the updated revision date.
Contact Us
For any questions regarding this Privacy Policy, or to exercise your data rights under UAE law or GDPR, please contact us at info@connectivecortex.com.